How to Prepare for a Computer Appointment
While you may intuitively understand you need to brush and floss your teeth before showing up at the dentist, you may not realize that you should take some steps before computer repair. 208 Geek is your friendly neighborhood IT and computer repair company, proudly serving the tech-savvy community in Meridian, Idaho. Whether you’re welcoming one of our technicians into your home or place of business or dropping off your laptop or desktop for in-house repair, a little preparation for your computer appointment can go a long way in ensuring a smooth and efficient repair experience.
At 208 Geek, we offer two convenient options for our clients:
Bring your computer to our shop for repair.
We can send our mobile computer repair geeks directly to your location, whether to your home or office.
This flexibility sets us apart, and we understand that either option requires some preparation on your part. So, let’s dive into how you can get ready for our arrival.
For In-Shop Repairs
Backup Your Data
Before bringing your computer to our shop, back up your important data. While we take the utmost care when handling your device, accidents can happen, and it’s better to be safe than sorry. Of course, we realize doing so won’t be possible if the problem is that your computer won’t start. We understand this. But, if you can backup, please do so.
List the Issues
Take a few moments to jot down a list of the issues you’re facing with your computer. This will help our technicians understand your concerns and get started on troubleshooting right away.
Provide your Password
Although this may seem like a no-brainer, forgetting to leave this information is all too common. Of course, if you can’t login to your computer at all and don’t remember your password, we can help with that. We just ask that you provide login information, if possible.
Check the Warranty
If your computer is still under warranty, it is essential to check the terms and conditions before coming to our shop. Some repairs may void your warranty, so it’s good to be informed. At 208Geek, we custom build computers and offer a two-year warranty for every machine we sell.
For On-Site Repairs
Schedule an Appointment
Contact us to schedule a convenient appointment time. This ensures that our mobile computer repair geek can plan their visit accordingly.
Clear the Work Area
If possible, clear the work area around your computer. This will make it easier for our technician to access your device and work efficiently.
Secure Sensitive Information
If your computer contains sensitive information, consider securing or removing it temporarily. While our technicians are trustworthy as well as bonded and insured, it’s always best to guard sensitive information.
Provide Access and Information
Ensure that our technician has easy access to the area where your computer is located. It’s also helpful to provide any Wi-Fi passwords or network information if the issue involves connectivity problems.
Ask Questions at Your Computer Appointment
Feel free to prepare any questions or concerns you may have about your computer or network issues. Our geeks are here not only to fix your problems but also to educate and assist you in any way we can.
For Both Options
Be Patient and Communicative: We understand that computer issues can be frustrating, but rest assured that we’re here to help. Be patient with our geeks as they work to diagnose and fix the problem. Communication is key, so feel free to share any additional information that might help us resolve the issue more effectively.
Trust Our Expertise
Remember that our mobile computer repair geeks are trained professionals with extensive experience. Trust their expertise and allow them to work their magic.
At 208 Geek, we’re dedicated to providing top-notch IT and computer repair services that meet the needs of our clients. Whether you visit our shop or invite us to your location, we're here to make your tech troubles disappear. So, next time you schedule an appointment with us, use these tips to prepare for our arrival, and together, we’ll get your technology back on track. Thanks for choosing 208 Geek for all your IT needs!
About 208 Geek in Meridian, Idaho
Owner/Operator Jacob Van Vliet began building and repairing computer systems for friends and family out of his home in 2001. Jacob was receiving so many requests for computer repair, that in the Fall of 2005, he opened 208 Geek with the vision of providing outstanding service and peace of mind. He has committed 208 Geek to delivering unparalleled and peace of mind. He has committed 208 Geek to delivering unparalleled, friendly, and professional service, with a 100% satisfaction guarantee. His wife, Britany joined the team in 2013 and is happy to bring a female perspective to the computing table.